Floormanager overseeing American Roulette, Black Jack, and Poker operations in a collaborative workspace. Ensuring guest satisfaction and conducting events while leading team members.
About the role
- Assistant Store Manager ensuring customer service excellence and cash handling at Check N Go locations. Leading the team to meet regulatory compliance and customer needs.
Responsibilities
- Serve and educate customers on the product portfolio by presenting all options for products and/or services to customers that meet their needs
- Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer
- Respond professionally and accurately to customers, explaining possible solutions and ensure the customer feels supported and valued
- Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, and performing customer verifications to validate information presented
- Comply with federal and state regulations and Company policies and procedures
Requirements
- High school diploma, GED, or equivalent experience
- 1+ years of experience with sales, customer service, and/or cash handling preferred
- Strong customer service, active listening, and verbal and written communication skills
- Proficient in Microsoft Office programs
- Ability to multitask, prioritize, and work in an autonomous environment
- Must maintain a valid Driver’s License and valid Automobile Insurance while employed by the company
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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