Supply Quality Manager overseeing compliance and quality audits for dairy ingredients and packaging at Lactalis in Chicago. Collaborating with suppliers and internal teams to uphold food safety standards.
About the role
- Junior Delivery Manager supporting delivery and senior managers in portfolio optimisation for HSO. Ensuring timely delivery and successful customer relationship management.
Responsibilities
- Responsible for supporting delivery and senior delivery manager in managing a portfolio of customers and optimisations/enhancements against a set of customer-agreed operational and financial targets.
- Provide support in planning, resourcing, direction, focus, communication and results on behalf of the Delivery team in Optimisation projects.
- Ensure that all assigned small, medium and large Optimisations are delivered to customers on time and within budget.
- Ensure that all invoicing is completed to a timely and accurate standard.
- Use the MSFT DevOps application to capture all ongoing tasks and updates internally.
- Carry out additional duties as may occur from time to time as instructed and agreed by the Managed Services Team Lead.
- Ensure timely completion of internal process and requirements as per the Company Handbook.
- Ensure any concerns around quality of deliverables are captured and escalated.
- Lead regular alignment calls with delivery teams for progress updates.
- Complete real-time reporting for use with team colleagues, customers and Senior Management.
- Be available as a point of contact for optimisations projects where required.
Requirements
- Previous experience in a project office/project delivery role.
- Project Management qualification (preferred).
- Strong Microsoft Office skills, including Microsoft Project.
- The ability to work in a busy environment and remain calm under pressure.
- The ability to work well within a team and develop good relationships with stakeholders, both internally and externally.
- High degree of self-motivation.
- Ability to work to tight timescales.
- Good communication and facilitation skills.
- Exposure to and use of project management methodologies and lifecycle (ability to hold meaningful conversations with PMs and be prepared to challenge where necessary).
Benefits
- Healthcare
- Dental
- Life Insurance
- Tonic Wellbeing
- HSO Perkz
- Flexible working when required and agreed
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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