Hybrid Junior Delivery Manager – Optimisations

at HSO

• Job title: Junior Delivery Manager – Optimisations
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Manchester, United Kingdom

About the role

• Junior Delivery Manager supporting delivery and senior managers in portfolio optimisation for HSO. Ensuring timely delivery and successful customer relationship management.

Responsibilities

• Responsible for supporting delivery and senior delivery manager in managing a portfolio of customers and optimisations/enhancements against a set of customer-agreed operational and financial targets.
• Provide support in planning, resourcing, direction, focus, communication and results on behalf of the Delivery team in Optimisation projects.
• Ensure that all assigned small, medium and large Optimisations are delivered to customers on time and within budget.
• Ensure that all invoicing is completed to a timely and accurate standard.
• Use the MSFT DevOps application to capture all ongoing tasks and updates internally.
• Carry out additional duties as may occur from time to time as instructed and agreed by the Managed Services Team Lead.
• Ensure timely completion of internal process and requirements as per the Company Handbook.
• Ensure any concerns around quality of deliverables are captured and escalated.
• Lead regular alignment calls with delivery teams for progress updates.
• Complete real-time reporting for use with team colleagues, customers and Senior Management.
• Be available as a point of contact for optimisations projects where required.

Requirements

• Previous experience in a project office/project delivery role.
• Project Management qualification (preferred).
• Strong Microsoft Office skills, including Microsoft Project.
• The ability to work in a busy environment and remain calm under pressure.
• The ability to work well within a team and develop good relationships with stakeholders, both internally and externally.
• High degree of self-motivation.
• Ability to work to tight timescales.
• Good communication and facilitation skills.
• Exposure to and use of project management methodologies and lifecycle (ability to hold meaningful conversations with PMs and be prepared to challenge where necessary).

Benefits

• Healthcare
• Dental
• Life Insurance
• Tonic Wellbeing
• HSO Perkz
• Flexible working when required and agreed