About the role

  • Executive Assistant providing administrative support to Claims Leaders at CNA. Managing scheduling, communication, and special projects for senior management.

Responsibilities

  • Performs a combination of duties in accordance with departmental guidelines.
  • Coordinates, handles and resolves business unit problems and customer issues independently and proactively escalating as appropriate.
  • Provides outstanding customer service, acting with the appropriate sense of urgency.
  • Coordinates special projects for senior management, collaborating with others as needed.
  • Independently composes and distributes correspondence, memos, and other complex documents and reports, which require the use of office technologies and software applications.
  • Attends meetings, seminars, etc. and records notes or provides information as needed.
  • Plans, schedules and coordinates meetings, conferences, travel arrangements and maintains the business calendar for the executive.
  • Assists executive in the coordination of performance reviews, cost center updates and other organizational administration activities.
  • Processes and submits time entry reports and resolves timekeeping issues with Payroll; may train staff or management on the timekeeping process.
  • Establishes and maintains official documents and records in appropriate files.
  • May lead, mentor and train other staff.
  • May perform additional duties as assigned.

Requirements

  • Exceptional written and verbal communication skills including professional etiquette.
  • Excellent interactive skills with the ability to work independently and proactively.
  • Strong computer skills including Microsoft Office Suite and other business related software systems.
  • Exceptional organizational skills including ability to prioritize and coordinate multiple projects.
  • Strong knowledge of the insurance industry and the business unit.
  • Some college with course work in Marketing, Business, Accounting, etc. desirable.
  • Typically a minimum five to eight years strong administrative experience.

Benefits

  • Comprehensive and competitive benefits package

Job title

Executive Assistant

Job type

Experience level

Mid levelSenior

Salary

$47,000 - $78,000 per year

Degree requirement

Associate's Degree

Location requirements

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