Provides administrative support to executives and senior leadership at Early Warning Services. Coordinates travel, manages calendars, and handles sensitive communications in a hybrid work environment.
About the role
- Executive Assistant providing administrative support to Claims Leaders at CNA. Managing scheduling, communication, and special projects for senior management.
Responsibilities
- Performs a combination of duties in accordance with departmental guidelines.
- Coordinates, handles and resolves business unit problems and customer issues independently and proactively escalating as appropriate.
- Provides outstanding customer service, acting with the appropriate sense of urgency.
- Coordinates special projects for senior management, collaborating with others as needed.
- Independently composes and distributes correspondence, memos, and other complex documents and reports, which require the use of office technologies and software applications.
- Attends meetings, seminars, etc. and records notes or provides information as needed.
- Plans, schedules and coordinates meetings, conferences, travel arrangements and maintains the business calendar for the executive.
- Assists executive in the coordination of performance reviews, cost center updates and other organizational administration activities.
- Processes and submits time entry reports and resolves timekeeping issues with Payroll; may train staff or management on the timekeeping process.
- Establishes and maintains official documents and records in appropriate files.
- May lead, mentor and train other staff.
- May perform additional duties as assigned.
Requirements
- Exceptional written and verbal communication skills including professional etiquette.
- Excellent interactive skills with the ability to work independently and proactively.
- Strong computer skills including Microsoft Office Suite and other business related software systems.
- Exceptional organizational skills including ability to prioritize and coordinate multiple projects.
- Strong knowledge of the insurance industry and the business unit.
- Some college with course work in Marketing, Business, Accounting, etc. desirable.
- Typically a minimum five to eight years strong administrative experience.
Benefits
- Comprehensive and competitive benefits package
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