Hybrid Complex Claims Consultant – Aging Services, Medical Malpractice

Posted last week

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About the role

  • Manages an inventory of highly complex commercial claims.
  • Conducts investigations, develops resolution strategies, and authorizes disbursements.
  • Ensures exceptional customer service, interacting professionally.
  • Verifies coverage and establishes reserves by reviewing policy language.
  • Leads investigations to determine compensability and liability by gathering pertinent information.
  • Resolves claims by collaborating with business partners to develop and execute a resolution strategy.
  • Achieves quality standards by ensuring company protocols are followed and claims are resolved timely.
  • Keeps senior leadership informed of significant risks and losses.

Requirements

  • Typically 4+ years of related experience.
  • Bachelor's Degree or equivalent experience.
  • JD a plus.
  • Typically a minimum six years of relevant experience, preferably in claim handling and litigation.
  • Prior negotiation experience.
  • Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
  • Professional designations preferred (e.g. CPCU).

Benefits

  • CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.

Job title

Complex Claims Consultant – Aging Services, Medical Malpractice

Job type

Experience level

Mid levelSenior

Salary

$83,000 - $160,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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