After Sales Support - Senior Policy Administrator at Allianz Partners handling member database management and ensuring quality service in a B2B2C insurance environment.
About the role
- Systemadministrator managing IT infrastructure for Cleo & You GmbH, a digital pet insurance startup. Providing support, administration, and organization of hardware and software systems in a hybrid work environment.
Responsibilities
- You ensure our technical infrastructure runs smoothly — pragmatic, proactive, and with a genuine desire to support colleagues
- Management, procurement, and organization of our hardware
- Setup and administration of Windows and macOS devices
- User and license management in Microsoft 365
- Onboarding and offboarding: setting up devices, creating accounts, and ensuring everything is ready to go
- Purchasing and general office logistics (e.g., devices, accessories, workstation setup, office supplies)
- Administration of our tools (including Atlassian, Google Business, Slack, Personio, Pleo)
- Support and implementation of new systems (e.g., CMS or other software solutions)
- IT helpdesk: You assist colleagues with technical questions and issues — friendly, solution-oriented, and patient
Requirements
- Experience in the areas listed above
- Enthusiasm for taking responsibility and learning new technologies
- Interest in a structured, service-oriented role that connects people and technology
- Independent, organized work style and enjoyment of pragmatic problem-solving
- Excellent German skills (at least C1)
Benefits
- A beautiful office with views of the Elbe
- The option to bring your dog to the office
- Flexible remote options
- Subsidy for the Deutschlandticket
- Discounted gym memberships
- A motivated team and the opportunity to make a big impact in a dynamic startup
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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