Manager of Enterprise Growth Strategy at Clay, leading a team to empower customer success and drive revenue growth. Focusing on strategic leadership in a dynamic, fast-paced environment.
Responsibilities
Lead a group of world-class strategists who act as trusted advisors to our customers.
Hire, coach, and inspire a founding team that drives meaningful business outcomes.
Shape how innovative companies use Clay to scale, influencing revenue growth and customer experience.
Motivate your team to build trusted partnerships with customers, defining success and delivering measurable value.
Own key customer relationships yourself — setting the bar for engagement and advocacy.
Serve as an escalation point and problem-solver for challenges.
Requirements
2+ years of experience leading teams in Customer Success, Account Management, or a similar customer growth function
5+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company
A track record of driving revenue growth, expansion, and retention
A passion for coaching and developing others — you get energy from seeing your team thrive
Exceptional relationship-building and communication skills, across both customers and internal teams
The ability to simplify complexity — finding creative solutions and guiding your team through ambiguity
A love of systems thinking — identifying bottlenecks, building scalable processes, and driving continuous improvement
A growth mindset and comfort with fast-paced, entrepreneurial environments
Benefits
All employees can work for free with world-class coaches who specialize in creativity, management, and more.
Foster a culture of learning, accountability, and excellence, where experimentation is encouraged and insights are shared freely.
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