Account Manager at Liberty Coca - Cola managing customer relationships and increasing business through sales. Responsible for executing sales strategies and ensuring customer satisfaction.
About the role
- Digital Account Manager responsible for sales initiatives, managing territory, and engaging with Academia & Government partners. Collaborating with multiple teams at Clarivate to drive revenue growth.
Responsibilities
- Own an assigned territory and territory plan coordination, work closely with product specialists, trainers, and renewal teams to develop an overall plan to grow long term revenue
- Influence and motivate others in a matrixed sales organization to drive towards shared goals
- Focus on new, renewal, and transactional business to expand Clarivate’s footprint within the territory; typically serving as primary point of contact to engage clients
- Leverage relationships with influencers/decision makers to drive lead generation and sales activity
- Manage full portfolio forecast (renewals and new business) including specialty products and content; work closely with product specialists and support teams to ensure forecast accuracy
- Maintain strong working knowledge of products especially in core content
- Ensure client satisfaction and issues are resolved; relying on product specialists to drive specialty product issues and working with colleagues in customer service and technical support
- Enter activity and files into SalesForce.com to ensure collaboration and full communication
- Provide support and information to sales leadership in forecasting, win/loss analysis, key deals, and other metrics
- Participate in trainings and learning opportunities focused on appropriate manager level skill set development
Requirements
- Bachelors’ degree or equivalent, relevant work experience
- 5+ years of experience in sales, with a proven track record of success in managing high value, strategic accounts and generating new business
- 5+ years of experience working with Salesforce or another equivalent system
- 1+ years of experience in a team lead or supervisory role
- Knowledge of Clarivate business, clients and products, with ability to clearly articulate value proposition for products, and respond to inquiries about product functionality
- Strong sales negotiation skills at every level of client organizations, with experience influencing and selling to the highest-level decision maker
- Ability to assess the sales process and request participation from leadership when required
- Ability to analyze, evaluate, and draw meaningful conclusions and action plans from data, and ability to accurately forecast, as well as generate and report on key sales metrics
- Strong interpersonal skills, and ability to build and maintain strong relationships with a diverse blend of personalities and levels of authority to reach resolution
- Working knowledge of formal sales methodologies (i.e.: Challenger, Miller Heiman)
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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