Back Office Administrator at HFM managing client deposits and withdrawals in a financial brokerage. Working in a 24/7 rotating shift environment with various compliance and operational tasks.
About the role
- NHS Payroll Controller managing payroll processing using the ESR system. Responsible for ensuring accurate and compliant payroll services for NHS Trusts.
Responsibilities
- Keying, checking, and processing payroll input• Producing and validating monthly client reports and submitting BACS payments upon authorisation• Generating scheduled payroll reports and payslips• Ensuring all payments are processed accurately and on time according to agreed schedules• Managing client queries in a friendly and professional manner, ensuring clear resolutions• Maintaining communication with third parties such as HMRC, NHS Pensions, and Courts• Processing accurate and timely year-end returns• Ensuring full compliance with legislative and NHS-specific requirements• Keeping skills updated based on changes communicated by the NHS Specialist Team and ESR notices• Organising monthly conference calls with clients to review performance and discuss issues• Ensuring compliance with GDPR and the Data Protection Act• Supporting your Team Manager with any additional duties required
Requirements
- Strong understanding of payroll legislation (essential)• Working knowledge of statutory deductions and calculation methods (essential)• Knowledge of NHS Terms and Conditions (preferred)• Good working knowledge of Microsoft Office (essential)• Ability to prioritise work effectively and remain calm under pressure• Willingness to follow established NHS processes and run sheets• Ability to use initiative and provide guidance within the team• Strong logical thinking and problem-solving skills• A proactive and positive “get the job done” attitude
- Educated to GCSE level (or equivalent) including Maths and English (essential)• CIPP qualification or equivalent (preferred)• Experience working in a customer-focused environment• Experience processing payroll accurately and on time; NHS payroll experience is preferred but not essential• Experience communicating with stakeholders and employees in a professional, supportive manner
Benefits
- 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!• Days of Difference – Up to 3 extra days off for volunteering.• Pension Contributions – 5% employer match to support your future.• Income Protection – Up to 75% salary cover for long-term illness.• Life Assurance – 4x salary tax-free lump sum.• Critical Illness Cover – £25,000 lump sum (extendable to dependents).• Private Medical Insurance – Fast access to private healthcare.• Health Cash Plan – Claim back physio, therapies & more.• Dental Insurance – Cover for routine & emergency care.• Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.• Affinity Groups – Join employee-led communities.• Bounty Bonus – Refer a friend & get rewarded.
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