Verwaltung und Patientenservice in der ambulanten medizinischen Rehabilitation bei medicoreha in Neuss. Persönliche und telefonische Patientenaufnahme, Terminierung und Rezeptverwaltung.
About the role
- Manage end-to-end RFS, RFI, and RFP activities for Vodafone's VOIS across multiple countries. Collaborate with internal teams to ensure timely and accurate responses for customer-facing engagements.
Responsibilities
- Manage end-to-end RFS, RFI and RFP activities, ensuring responses are delivered accurately and on time.
- Collaborate with internal teams such as Finance, Legal, Commercial and Network to gather information and align on customer requirements.
- Coordinate with account teams and customers to clarify expectations, provide updates, and secure necessary approvals.
- Support customer onboarding processes while ensuring full compliance with CRM systems and procedures.
- Handle reporting activities and contribute to the billing lifecycle.
- Maintain strong focus on revenue and margin‑related KPIs.
Requirements
- You have a strong understanding of fixed line services and a proactive communication approach.
- You demonstrate collaboration skills and the ability to work effectively with a wide range of internal stakeholders.
- You maintain a flexible, solutions‑oriented mindset, adapting to evolving customer and business needs.
- You bring commercial awareness and sound judgement when balancing customer expectations with organisational priorities.
- You hold a Graduate degree (Postgraduate desirable).
Benefits
- Opportunity to work across multiple markets, gaining exposure to diverse customer and operational environments.
- Experience collaborating with multifunctional teams and building cross‑organisational relationships.
- Development of commercial, communication and coordination capabilities through real-world scenarios.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Verwaltung und Patientenservice im Gesundheitswesen bei medicoreha Dr. Welsink Rehabilitation GmbH in Köln. Verantwortlich für Patientenaufnahme, Terminierung und Leistungsabrechnung in einem dynamischen Team.
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