Contact Centre Representative for CIBC handling client inquiries regarding credit card operations. Focused on client engagement while working remotely with occasional on-site requirements in Montreal.
Responsibilities
first point of contact for clients with banking inquiries,
assist clients with credit card operations and inquiries,
identify needs and suggest solutions,
provide information and solutions regarding credit card products and services,
work independently with general routine instructions.
Requirements
bilingual in French and English,
ability to work on-site in downtown Montreal within 2 hours' notice,
required reliable wired internet connection with specified minimum speed.
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