Call Center Agent supporting renowned company in the insurance sector via outbound customer contact. Actively contacts existing customers to advise on insurance products, handling requests by phone, email, and more.
About the role
- Call Centre Assistant at Specsavers supporting customer inquiries and booking appointments. Engaging with customers in a busy office-based environment in Goole.
Responsibilities
- Create an outstanding store environment for both customers and the team
- Help customers with booking appointments
- Answer customer questions
- Take messages and complete triage forms to pass to clinical staff
Requirements
- Previous call centre and admin experience
- Great customer service skills
- Working in a busy environment
Benefits
- Specsavers Perks - a portal to a world of great everyday discounts and savings
- WeCare - our employee support service to help you and your immediate family when you need it most
- Complimentary subscription to the Headspace app
- Eyecare and hearcare discounts for you and your family
- 28 days annual leave inc BHs
- Enjoy an additional paid day off on your birthday to celebrate you!
- Enhanced family leave and company sick pay
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