Quality Assurance Investigator conducting investigations of significant events in Tech Ops. Supporting JetBlue’s CASS Program while collaborating with federal agencies and business partners.
About the role
- Senior QA role providing test strategy and automation for tech transformation specialists. Collaborating with developers and managing automated test suites for CI-CD pipelines.
Responsibilities
- Participate in developing and documenting User Stories by providing the test strategy and automation estimates.
- Develop, document, and maintain the test strategy and test scenarios.
- Build and execute unit, component, acceptance, integration, load, security, scalability, usability, and platform tests.
- Conduct code reviews to ensure consistency, quality, and reusability of test automation artifacts.
- Partner with developers to ensure all areas of the application are fully tested and to find technical solutions for test automation.
- Build and manage automated test suites and ensure execution through various environments, CI-CD pipelines, and to be used by NOC teams.
- Regularly execute, maintain, and update automated test suites and analyze the results to identify the cause of failures.
- Create defects for issues found with appropriate details and ensure issues are resolved, including validation of the fix and required automation updates.
- Present appropriate results to sign off on software functionality for new production releases.
- Work with cross-functional teams and release management to manage development, QA, and production releases of the software.
- Perform exploratory testing to understand the feature and how it is implemented, to find additional or unexpected behavior, and to refine and define additional test cases for the feature.
- Contribute to the QA automation framework using industry-standard tools and approaches.
- Leverage and enhance coding standards and best practices for automated QA code.
- Participate in analyzing Major Incidents and Emergency Change controls to identify opportunities to automate software quality test cases to reduce or eliminate those issues.
Requirements
- Bachelor’s degree in Computer Science or equivalent experience.
- Experience coding in Java.
- Experience with automated testing tools — Cucumber/Gherkin, Selenium WebDriver, NodeJS, and Java.
- Experience in automated API testing using Java Spring Boot 2, RestAssured, GraphQL, or Postman.
- Experience with message-oriented protocols such as JMS, AMQ, RabbitMQ, Kafka, etc.
- Knowledge of MS Entity Framework/Spring JDBC.
- Experience with service-oriented architecture.
- Familiarity with CI/CD processes and tools — preferably Jenkins/JenkinsX.
- Experience with source code version control tools and processes — Git/Stash.
- Experience writing SQL queries for test data preparation and data validation.
- Desirable experience querying Couchbase databases.
- Experience working with databases and various data formats and related technologies for testing. SQL Server and SQL Server Management Studio are a plus.
- Experience using Splunk for analyzing and validating technical fixes and application configuration/code updates.
- Experience with defect tracking tools (JIRA).
- Experience in manual testing.
- Experience with POS systems is a plus.
- Desirable experience with payment gateways and payment terminals.
- Desirable experience with Kubernetes and operations for deploying container-based applications.
- Ability to work independently with attention to detail and follow-up.
- Ability to multitask in an agile, fast-paced work environment.
- Experience with high-traffic eCommerce applications.
Benefits
- Health and dental insurance
- Meal and food allowance
- Childcare assistance
- Extended paternity leave
- Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;
- Profit Sharing and Results Participation (PLR);
- Life insurance
- Continuous learning platform (CI&T University);
- Discount club
- Free online platform dedicated to physical, mental, and overall well-being
- Pregnancy and responsible parenting course
- Partnerships with online learning platforms
- Language learning platform
- And many more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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