Training and Quality Assurance Specialist focused on empowering call center agents and ensuring standards. Collaborating with QA Departments to continuously enhance training modules and agent performance.
About the role
- QA Analyst defining and evolving testing strategies while ensuring quality and reliability in financial solutions. Collaborating with development, product, and architecture teams in a regulated environment.
Responsibilities
- Define manual and automated testing strategies
- Create, maintain, and evolve test automation frameworks
- Plan and execute functional, integration, and regression tests
- Collaborate with development, product, and architecture teams
- Ensure the quality, reliability, and security of solutions
- Operate in regulated environments, following financial market compliance practices
- Support continuous improvement of quality processes
- Work with agile methodologies (Scrum) using Jira
Requirements
- Bachelor’s degree in Information Technology or a related field
- Solid experience as a QA Engineer at a senior level
- Experience with test automation
- Knowledge of REST API and integration testing
- Experience in agile and regulated environments
- Experience with CI/CD applied to quality
- Intermediate English
Benefits
- 20 days of paid vacation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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