Sales Administrator ensuring accurate processing of customer orders and deadlines while supporting sales engineers. Focused on quality and customer satisfaction within a hybrid work environment.
CG
Onsite Administrator, Goldsmith Service
Posted 4 days ago
About the role
- Administrator in Service Goldschmiede managing repairs and guarantees for CHRIST, the leading omnichannel jeweler. Engage with customers through various service channels and ensure quality control in repairs.
Responsibilities
- Receive and process warranty and repair cases (visual and quality inspection)
- Telephone communication/consultation with customers
- Prepare and follow up on cost estimates
- Enter and manage warranty and repair cases in the CHRIST repair-service software
- Final inspection of warranty and repair cases
- Technical point of contact for sales regarding repairs
Requirements
- Solid knowledge in repairing gold and silver jewelry
- Completed vocational training as a goldsmith (m/f/d) is an advantage, or comparable qualifications
- Relevant professional experience in a comparable or related position
- Strong service orientation when dealing with customers
Benefits
- Bike leasing for your preferred bike: Stay mobile and environmentally friendly with our bike leasing program — perfect for commuters and recreational cyclists.
- Extensive training opportunities: Take advantage of our comprehensive e-learning and training programs to continuously develop your skills.
- Attractive discounts on our product range: Receive special conditions on our unique jewelry and watch collections — an exclusive benefit for our team.
- Corporate benefits: Enjoy great discounts and special offers from a wide range of partner companies.
- Flexible working time models: Our flexible work schedules allow for an optimal balance of work and personal life and support you in reconciling career and family.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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