After Sales Support - Senior Policy Administrator at Allianz Partners handling member database management and ensuring quality service in a B2B2C insurance environment.
About the role
- IT Systemadministrator ensuring system availability for clients at DATAGROUP in a modern IT service environment. Responsible for server infrastructure administration and technical support tasks.
Responsibilities
- Responsible for ensuring system availability
- Analyze and resolve operational incidents (via ticketing system)
- Administer server infrastructures (servers, network, backup, firewall, MS-SQL databases, virtualized environments)
- Communicate and coordinate technical tasks with clients' IT managers
- Create operational documentation in our ITSM tool
- Proactively incorporate technological innovations and insights
Requirements
- Successfully completed IT vocational training or equivalent professional experience (e.g., IT Specialist for System Integration)
- Good knowledge of the Microsoft product portfolio such as Windows Server, Microsoft Exchange, Active Directory, DNS, DFS
- Basic knowledge in areas such as Microsoft Failover Clustering and VMware
- Enjoyment of automation and optimization of operational processes
- Fluent German skills, spoken and written
- Strong communication and teamwork skills, with a solution- and customer-oriented working style
- Valid Class B driving license (car)
Benefits
- Permanent employment (full-time or part-time)
- An open, cooperative working atmosphere and the opportunity to work in a friendly, motivated team
- Various working time models and the possibility of sabbaticals
- Options and equipment for mobile/home working
- Targeted training and certification opportunities
- Hansefit & online fitness programs
- Company bike leasing (JobRad), health days, subsidy for workplace glasses
- Discounts with numerous providers
- 20% employer contribution to the company pension scheme and many company and team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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