Executive Director of Student Financial Services providing strategic leadership and operational oversight across financial aid and student services. Driving compliance, process improvement, and student success initiatives.
About the role
- Financial Family Advocate supporting financial communication and assistance for patients at Nemours in Wilmington, DE. Interviewing families and guiding them through financial processes for healthcare treatment.
Responsibilities
- Facilitate, educate, and communicate to patients/families about the financial aspects of seeking treatment at Nemours.
- Conduct face-to-face interviews, gathering, assembling, and reviewing sensitive information.
- Determine benefit level, coordination of benefits, and communicate financial obligations to the guarantor.
- Research and address inquiries covering insurance regulation and processing protocols.
Requirements
- Associates degree or 1 year of specialized training beyond high school required
- CHAA (Certified Healthcare Access Associate), CRCR (Certified Revenue Cycle Representative) or CAC (Certified Application Counselor)
- Minimal of 3 years of experience required
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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