Investment Specialist responsible for processing investment transactions at Canada Life, ensuring accuracy and compliance with service level agreements. Engages with advisors for required information and utilizes internal systems effectively.
Responsibilities
Complete review of received requests to ensure SLAs are met
Communicate with advisors to obtain missing information
Enter requests into the WealthServ system
Email confirmation of transfer orders
Execute transactions and operations in the WealthServ system
Monitor transfers — provide ongoing updates in the system
Requirements
Bilingual (fluent in French and English) required
Post-secondary diploma or equivalent
Minimum of one year of experience in the insurance and financial services sector
Proven experience with Microsoft Office applications
Knowledge of the WealthServ system (an asset)
Strong attention to detail, accuracy, and consistency
Excellent organizational and time-management skills
Strong interpersonal and communication skills
Customer-service oriented approach
Demonstrated adaptability and flexibility in a fast-changing environment
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