Gerente de RevOps e Planejamento na Tecsa Group, atuando nas iniciativas B2C e B2B com integração de equipes. Liderando o planejamento estratégico e análise de desempenho.
About the role
- Join ChannelTalk as a RevOps Business Analyst driving strategic analytics in a fast-paced SaaS environment. Focused on data-driven decision-making and customer communication optimization.
Responsibilities
- 고객과의 소통 경험 변화
- CRM 데이터 기반 분석 및 AI를 통한 효율화
- 매출 및 인센티브 분석·예측·모델링
- 분석 결과 기반으로 전략적 제안
- BI 도구를 활용한 대시보드 설계 및 운영
Requirements
- 세일즈 성과, 전환율, 리텐션, 매출, 인센티브, 제품 사용성에 대한 분석·예측·모델링
- 지표 이상 탐지 및 원인 분석
- 분석 결과 기반 전략적 제안 및 액션 유도
- Tableau·Hex 기반 대시보드 설계 및 운영
- 핵심 지표 정의·운영 프로세스 설계·관리
- 세일즈/CS/경영진의 데이터 요구사항 분석 후 분석 리포트 제공
Benefits
- 3년 이상의 데이터 분석 또는 비즈니스 분석 경험
- SQL, Python 기반 데이터 처리·분석 역량
- Tableau·Hex 등 BI 도구 활용 경험
- 복잡한 데이터를 논리적인 스토리로 전달하는 커뮤니케이션 능력
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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