Hybrid Business Development – Community Engagement Coordinator

Posted 18 hours ago

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About the role

  • Consult with clients referred from Chrysalis’ Employment Specialists about their employment goals, facilitating appropriate matches with job opportunities, job fairs, and hiring events.
  • Facilitate client applications, coordinate interviews, prepare clients appropriately, and provide detailed follow-up services.
  • Capture accurate data on all services provided to clients.
  • Manage and maintain accurate records for hiring and community partners.
  • Provide exceptional customer service to internal and external stakeholders.
  • Assist with prospecting for new employer partners.
  • Coordinate participation in community events and meetings to recruit clients and build partnerships.
  • Enter new accounts/partners into Salesforce database and maintain accurate information.
  • Maintain consistent contact with clients and partners through various channels.
  • Collaborate with key partners to coordinate outreach strategy and activities.
  • Provide timely updates to the Client Services team(s) regarding job opportunities and outcomes.
  • Organize and support ongoing job opportunities/training, hiring events, etc.
  • Provide up-to-date information about resource availability.
  • Develop and maintain a user-friendly database of resource information.
  • Research and identify community events, organizations, and resources useful to both clients and staff.

Requirements

  • 2+ years of customer service, program, and/or administrative experience.
  • Experience working with individuals who have been affected by the criminal justice system and/or individuals who have experienced homelessness preferred.
  • Passion for the Chrysalis’ Mission.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and prioritize tasks effectively.
  • Ability to interact with clients, colleagues, partners from various cultures and lifestyles with diplomacy and tact.
  • Proficiency in MS Office suite, Salesforce, and Google suite.
  • Experience in community engagement and outreach preferred.
  • Bilingual (English and Spanish) REQUIRED.
  • Flexibility regarding scheduling and prioritization of tasks.
  • Maintain confidential information and exercise discretion.
  • Ability to work occasional evenings and weekends.
  • Valid driver’s license and reliable transportation.

Job title

Business Development – Community Engagement Coordinator

Job type

Experience level

JuniorMid level

Salary

$25 - $27 per hour

Degree requirement

Bachelor's Degree

Location requirements

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