Key Account Manager overseeing OTR sales and customer relationships in South Africa. Responsible for developing new business and maintaining key customer portfolios with site visits.
About the role
- KAM Specialist building relationships and driving growth within A&H marketplace across MGA and broker partners. Supporting the VP of Strategic Growth & Partnerships with account management and business development.
Responsibilities
- Support the VP of Strategic Growth & Partnerships in the management expansion of key accounts across MGA, broker, TPA, and reinsurance relationships.
- Serve as a primary point of contact for day-to-day partner inquiries, ensuring timely communication and effective resolution of issues.
- Collaborate closely with underwriting, claims, compliance, operations, and other shared services teams to deliver seamless support to partners.
- Assist in the development and execution of account management strategies that enhance partner engagement and drive profitable growth.
- Track and analyze partner performance, identifying opportunities for growth, cross-sell, and improved program outcomes.
- Coordinate partner review meetings, including agenda preparation, presentation support, and follow-up actions.
- Maintain CRM and account management tools to ensure data accuracy and actionable reporting for senior leadership.
- Support business development efforts by leveraging existing partner relationships and helping identify expansion opportunities.
- Contribute to special projects and strategic initiatives designed to strengthen Crum & Forster’s market position.
Requirements
- Bachelor’s degree in business, finance, or related field preferred.
- Minimum 2 years of experience in insurance, reinsurance, account management, or related field; Accident & Health experience a plus.
- Proficient in Microsoft Office Suite – Outlook, Word, Excel, PowerPoint
- Ability to travel
Benefits
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision.
- Focus on your whole family’s wellness, including your physical, mental and financial wellbeing
- Tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
- Dynamic, ambitious, fun and exciting work environment
- Spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Analyst III designing and implementing strategies for Nequi to improve processes and growth. Contributing to the organization's strategic goals regarding sustainability and profitability.
Territory Manager overseeing client cleaning solutions for restaurants and hotels at Ecolab. Responsible for installation, maintenance, and client training for hygiene technologies.
Clinical Sales Account Manager driving sales strategies to achieve revenue goals across healthcare accounts. Collaborating with sales partners and managing customer relationships throughout the sales process.
Intern assisting the Strategic Partnerships team at the Pembina Institute. Focus on research and administrative support in fundraising efforts for clean energy transition.
Key Account Manager developing customer relationships and growth strategies for the leading surface technology company. Responsible for strategic expansion and planning with clients in the industry.
Senior Commercial Relationship Manager providing commercial credits and treasury management services to clients with large/complex businesses. Develop and manage high performing commercial relationships in banking industry.
Senior Commercial Relationship Manager providing commercial credits and treasury management services to businesses. Developing and managing a portfolio of complex commercial relationships for a leading bank.
Manager of Technical Account Management leading and mentoring a team at Boomi, focused on delivering successful customer outcomes and strategic account management.
Account Manager supporting Commercial Underwriting sales acquisition process and handling inquiries. Balancing quality and volume while managing a book of business in a hybrid work arrangement.