Hybrid Underwriting Assistant

Posted last week

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About the role

  • Underwriting Assistant in Melbourne supporting the underwriting team and managing day-to-day operations for the Casualty portfolio at CFC.

Responsibilities

  • Support renewals, new business, and policy documentation
  • Prepare pre-renewal and underwriting quotes
  • Process policy endorsements and manage cancellations
  • Assist in maintaining broker relationships by ensuring timely and professional communication
  • Maintain shared inbox and accurate records across systems and escalate queries as needed
  • Support the preparation of quote documentation, proposals, and renewal presentations

Requirements

  • Completion of secondary education
  • Positive, professional, can-do attitude with a strong sense of accountability
  • Excellent customer service skills, including written and verbal communication skills
  • Excellent attention to detail and organisational skills with the ability to calmly navigate competing priorities
  • Proficiency in Microsoft Office and comfortable with IT systems

Benefits

  • We are proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity & Inclusion awards (Insurance Business Australia). All employees enjoy:
  • Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams
  • ‘You Do You Day’ – an annual additional leave today to do something that brings you joy
  • Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
  • Annual end of financial year and end of calendar year events, in addition to social club arrangements
  • Optional annual charity volunteering day, facilitated by us
  • 3 additional personal leave days per year – for whatever you need
  • Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you
  • **Applications will only be considered where you clearly explain in an application letter why you are a match for this role. You must also include your resume.**
  • Applicants must be an Australian Citizen or Permanent Resident to apply for this role.**
  • Only shortlisted candidates will be contacted.****

Job title

Underwriting Assistant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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