Underwriting Assistant supporting High-Net-Worth underwriting at Ecclesiastical Insurance UK. Managing service delivery, data input, and internal relationships while working in a hybrid environment.
Responsibilities
Plan, prioritise and manage own work to deliver agreed objectives in line with SLAs
Input data accurately and efficiently, recognising and rectifying where quality standards have been missed.
Act as a triage service for new business ensuring the case is referred to the correct team member
Process/underwrite midterm adjustments and renewals for existing business
Build effective internal relationships to deliver exceptional customer service and support Ecclesiastical’s right first-time approach
Act on audit results and agreed actions plans to improve own performance and enhance the effectiveness of the team and track output
Understand and operate within regulatory framework and identify and escalate any risks to the business in line with company policy.
Produce as requested timetabled and ad-hoc MI for the team and wider business
Where relevant, receive referrals from broker and contact brokers and/or business partners by telephone to expedite issues.
Requirements
Cert CII or commitment to achieve within an agreed timescale
Understanding of all relevant regulations to deliver good customer outcomes
Understanding of data protection and importance of confidentiality
Benefits
Competitive salary - let's discuss it
Hybrid working
Group Personal Pension - up to 12% employer contribution
Generous annual bonus scheme: on-target bonus between 6% and 24%
25 days annual leave plus bank holidays, and a holiday buy and sell scheme
An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
£200 annual personal grant to a charity of your choice
Encouraged to take at least one volunteering day per year
Employee Assistance Programme
Full study support to gain professional qualifications
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