Business Analyst II in Kroll's Support Operations, performing analysis and project management for U.S. business stakeholders. Collaborates with teams in a hybrid work environment and improves service efficiency.
About the role
- Lead IT Portfolio Management Analyst at Centene prioritizing projects and managing IT portfolio and operations. Utilize technology to improve health outcomes and manage strategic project alignment.
Responsibilities
- In charge of the prioritization of projects
- Auditing project alignment with overall technical or business strategy
- Guiding resource allocation
- Supporting the development of project or program execution plans
- Manages Agile / Lean portfolios and supports overall strategy, investment funding, Agile portfolio operations, and Lean governance
- Applies the concept of lean thinking to program and product
- Coaches stakeholders on these concepts to achieve objectives
- Facilitates the portfolio management processes to ensure strategic alignment on technologies and goals
- Develops and monitors reporting metrics and portfolio dashboards to allow for repeatable and predictable project or product release success
- Creates visibility into areas struggling with scope, schedule, resources, or budget
- Contributes to the development, management and optimization of portfolio, program, and project management methodologies and disciplines
- Facilitates resource and budget planning with the IT teams on new demands and contributes to the sequencing of projects into the portfolio
- Identifies dependencies and critical paths, and aids stakeholders in managing them
- Improves and streamlines the portfolio and project lifecycle
- Identifies and resolves problems often anticipating issues before they occur
- Develop and maintain processes to facilitate integrated project scoping between various workgroups
- Maintain departmental work process for IT controls
- Analyze demand data to identify and report on trends
- Identify key leading and lagging risk factors
- Ensure compliance to all policies and procedures
- Drive portfolio planning and operations for assigned portfolio
- Performs other duties as assigned
Requirements
- Requires a Bachelor's degree and 5 – 7 years of related experience
- Experience with ServiceNow
- Experience with Data Analysis
- Knowledge of IT hardware/software assets as well as knowledge of applications and application platforms
- Knowledge of JIRA
- Working knowledge of data manipulation using Excel
- Working knowledge of MS PowerPoint
- Certified Project Management Professional (PMP)-PMI preferred
- Certified Workforce Planning Professional preferred
- Certified in Governance of Enterprise IT (CGEIT) preferred
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules.
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