Entry-level Sales Operations Account Representative assisting seasoned sales professionals and supporting customer engagements at CDW. Includes hybrid work model combining remote and in-office responsibilities.
Responsibilities
Support Sales Professionals with day to day tasks such as creating quotes, processing orders, and managing bids.
Prepare customer quotes and product configurations using CDW tools and resources.
Process sales orders accurately, ensuring the right pricing, contracts, and terms are applied.
Track orders and requests from start to finish, helping resolve issues and keep work moving forward.
Provide timely updates to Sales Professionals on order status, quotes, and other requests.
Communicate directly with customers, as needed, to share order updates or support special requests.
Assist with basic services requests and coordinate follow up to ensure a smooth customer experience.
Participate in sales team meetings to build relationships and stay aligned on priorities.
Learn and maintain knowledge of products, promotions, and CDW’s go to market approach.
Complete required training and partner accreditations to build skills in solutions and services.
Bring a strong sense of urgency, attention to detail, and a customer first mindset to everything you do.
Requirements
Self-motivation, strong ambition and interest in directly impacting the business landscape through technology solutions
Dedication and commitment to a long-term sales career including prescriptive, continued sales, technology and strategic tools enablement.
Passion for relationship building, creative problem-solving and strong verbal and written communication skills
Ability to demonstrate resiliency
Natural curiosity and a desire to learn, grow and develop your sales and technology skillset
Ability to develop lasting customer relationships
Work experience in industries such as technology, retail, restaurant, hotel, fitness and/or any sales experience
Experience working or interacting with people, for example: community involvement, student organizations/clubs, internships and/or sports.
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