Customer Service Representative in the energy sector handling customer inquiries via phone. Offering support and assistance with a focus on customer satisfaction and team collaboration.
About the role
- Financial Services Account Executive at CDW responsible for driving sales in a specialized portfolio. Collaborating with teams to expand business relationships and deliver customized solutions.
Responsibilities
- Develop and execute sales strategies to drive revenue growth and expand the client base, focusing on both new and existing accounts.
- Cultivate and maintain strong relationships with key decision-makers within customer organizations, often at the senior and C-level.
- Leverage consultative sales techniques to assess client needs and propose comprehensive solutions, including cross-selling CDW’s products and services.
- Independently assess our book of business using key criteria such as customer potential, competitive advantage, relationship depth, and strategic alignment.
- Execute account strategies by setting clear objectives, aligning with customer priorities, and identifying tactical plays.
- Lead discovery conversations by identifying key business needs, defining success criteria, and gathering relevant insights.
- Guide your customers through the buying cycle by understanding internal processes, and timeline constraints, augmenting your approach as needed.
- Build credibility through subject matter knowledge, account insight, and personalized solution positioning.
- Proactively engage across organizations, tailoring your communications based on role and responsibility while balancing stakeholder and seller interests.
Requirements
- A minimum of 3-5 years of direct selling experience in a Financial Services customer-facing sales environment
- Bachelor’s degree in a STEM-related field, Business Administration, or equivalent practical experience
- General understanding of key technologies, including but not limited to Cisco, Microsoft, IBM, EMC, and HP, as well as competitive equivalents.
- Exceptional verbal and written communication skills, with the ability to engage effectively with stakeholders at all levels.
- Proven sales expertise, with a demonstrated ability to meet targets and inspire enthusiasm in the sales process.
- Strong strategic planning, time management, and organizational skills, with a keen attention to detail.
Benefits
- Annual bonus target of 150% subject to terms and conditions of plan
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