Strategic Operations Manager orchestrating critical work for leadership at Tails.com. Driving governance and project delivery in the pet food subscription sector.
About the role
- Senior Operations Manager overseeing operational efficiency and strategic direction in broadcasting. Serving as a liaison with infrastructure managers and optimizing resources across various platforms.
Responsibilities
- Contribute to high-level strategic planning, with a specific focus on defining content production and delivery objectives across all platforms
- Advise the Senior Director and leadership team on priority actions to achieve departmental objectives
- Clearly convey organizational priorities and expectations to employees and partners
- Lead the recruitment process for your team and support hiring initiatives across other departments
- Supervise and direct all technical staff in the region
- Provide a work environment that fosters commitment, engagement, innovation and high performance
- Evaluate performance and determine staff training and development requirements
- Plan succession for staff under your purview to ensure business continuity
- Participate in various local, regional and national committees upon request
- Keep up to date on new technology and workflows in the radio, television and digital industries
- Assess operating budget needs, recommend solutions to management and monitor expenses in line with allocated departmental budgets
- Oversee daily operations with the support of two producers, ensuring all activities comply with CBC/Radio-Canada technical, production and journalistic standards, as well as HR and Finance policies
- Develop close working relationships with English Services, Regional Media and other components to maximize collaboration and resource co-ordination
- Advise production teams and media partners on the various processes and available resources, as well as on monitoring adherence to production standards
- Co-ordinate logistics (travel, security, communications and transmission) for major regional deployments
- Fulfil other duties and responsibilities associated with the position of Senior Operations Manager as required.
Requirements
- Five (5) years’ leadership and/or people management experience
- Five (5) years’ experience in broadcasting (digital, television, radio) or a related field
- Solid leadership skills, along with the ability to influence and engage teams
- Proven strategic and interpersonal skills
- Ability to clearly articulate strategic direction and objectives
- Outstanding critical thinking skills, coupled with the ability to analyze complex situations and resolve issues in a timely manner
- Strong understanding of broadcast and digital technologies and workflows
- Ability to manage and track multiple projects and priorities simultaneously under tight deadlines
- Tact, diplomacy and professional judgment
- An innovative mindset and a willingness to challenge and improve existing tools and processes
- Strong written and verbal communication skills in both English and French
- Willingness to travel regularly
- Ability to work effectively for extended periods of time under pressure and on weekends when necessary
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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