Post - Sales Solutions Engineer driving expansion within existing customers for Anrok's AI - driven tax automation platform. Transforming technical expertise into measurable revenue outcomes while enhancing long - term partnerships.
About the role
- Driving sales and marketing support for Ground Engaging Tools at Caterpillar, leading strategy and dealer collaboration in the ANZP region.
Responsibilities
- Drive leadership through providing direct sales and marketing support to the wider ANZP region for the GET CAT Resource Industries Product line.
- Lead long term strategy development with dealers to achieve the GET parts segment business plans and increased POPS for ANZP parts products.
- Become the voice of the region to the product group and ensure Caterpillar and its dealers are equipped with the capability, knowledge, tools and direction to meet the business plan.
- Act as Subject Matter Expert in the marketing of GET Systems.
- Provide ongoing product support expertise to contribute to the achievement of the company’s vision and strategic plans.
- Consult with the product groups, districts and dealers in developing and implementing customer solutions designed to maximize product value and price.
- Act as a product and commercial support expert focusing on the GET product family in the Resource Industries.
- Provide extensive product services to Caterpillar dealers, product and channel groups, other enterprise partners and customers as required.
- Represent on issues related to the products and commercial performance in territory.
Requirements
- 3-5 years’ Experience in the GET product (Ground Engaging tools) sales / solutions
- Prior Field experience working with Dealers and or Customers.
- Previous experience delivering price realization targets, services growth initiatives, managing major accounts, launching new products, and NPI marketing recommendations.
- Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Industry Knowledge: Knowledge of GET products trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
- Decision Making and Critical Thinking : Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.
- Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
- Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.
- Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development opportunities
- Extensive travel up to 50%
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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