Hybrid Solutions Engineer

Posted 16 hours ago

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About the role

  • Solutions Engineer guiding technical discussions with customers while working in a hybrid mode at Vanta Japan. Collaborating with sales and product teams to deliver effective solutions.

Responsibilities

  • Partner with pre and post sales to identify, qualify and drive net new, expansion and renewal opportunities
  • Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape.
  • Build and maintain strong technical partnerships with our customers via engaging product demonstrations, trials, and other communications
  • Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy
  • Influence Vanta’s strategy and product priorities to drive adoption and retention by being the voice of the customer
  • Cultivate an environment of teamwork, openness, creativity, and continuous improvement
  • Work cross-functionally to resolve customer business issues and work toward mutual goals
  • Develop processes and workflows that allow us to build and scale a best-in-class Solutions Engineering organization

Requirements

  • 4+ years of customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title
  • You exhibit outstanding communication abilities and feel equally at ease when presenting to both individual contributors and decision-makers
  • You have a track record of working on multiple projects simultaneously, while operating independently to drive projects to completion
  • Hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
  • Strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization
  • You are creative, curious, technical, and naturally persuasive
  • You are detail-oriented and organized
  • You love listening to customers, discussing strategy with colleagues, but also diving into the weeds
  • You can interact with various titles and roles within an organization including the technical and security-minded, plus executives within large companies
  • Familiarity with REST API development and service integrations is a plus
  • Ideally has prior B2B SaaS experience
  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

Benefits

  • Industry-competitive salary and equity
  • Healthcare stipend towards health insurance for you and your dependents
  • 16 weeks paid Parental Leave for all new parents
  • Health & wellness stipend
  • Remote workspace, internet, and cellphone stipend
  • Commuter benefits for team members who attend the office
  • 20 days of Annual Leave per year
  • 9 company-paid holidays
  • Virtual team building activities, lunch and learns, and other company-wide events!

Job title

Solutions Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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