Responsable Security Operations Center managing daily SOC activities and incident response. Protecting sensitive data and overseeing security strategy at Crédit Agricole Titres.
About the role
- Fleet Manager managing customer engagements for Caterpillar’s Job Site Solutions group. Ensuring profitable contractual commitments and optimizing site operations within the mining industry.
Responsibilities
- Leading the customer engagements and providing matrix leadership for contract execution.
- Achieving alignment of various parties at Caterpillar, Dealers, and key end-user personnel.
- Partnering with Dealer personnel to direct the day-to-day activity related to contractual commitments at each site contract.
- Successfully delivering on all areas of contractual commitments by utilizing a complete understanding of Caterpillar and Dealer Capability.
- Providing a clear vision for success and drive high levels of execution to achieve our commitments through your deep subject matter expertise in equipment management, production optimization, safety, sustainability and financial structuring.
- Providing and applying solutions to problems in a customer-working environment.
- Working with Caterpillar Product Groups and other internal Business Units to completely understand the technical and operational capabilities of our equipment, technology, and services.
- Creating innovative new value-added capabilities to improve site operations in a manner that Caterpillar and Dealers can grow profitability and reduce risk.
Requirements
- Direct field experience working with/for Caterpillar Dealers or Customers.
- Extensive experience in the mining industry , including hands-on management of mining equipment.
- Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Deep product knowledge, application experience with equipment and production technologies, and the ability to successfully manage contracts to profitability.
- Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Superior communication skills – both written and verbal – that range from operational and technical discussions to Dealer Principal and Executive presentations.
- Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
- Superior relationship-building skills and the ability to execute through a team of Caterpillar, Dealer, and Customer personnel.
- Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
Job title
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