Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Business Analyst at iFood monitoring delivery logistics and stakeholder relations. Engaging in data analysis and collaboration to enhance operational efficiency.
Responsibilities
- Monitor logistics and commercial indicators, ensuring efficiency and innovation in the delivery sector.
- Manage relationships with internal and external stakeholders, promoting effective communication.
- Conduct field visits to gather insights and identify opportunities for improvement.
- Analyze data using SQL and analytics tools such as Hotspot.
- Facilitate strategic meetings, contributing to collaboration across teams.
Requirements
- Intermediate SQL skills and familiarity with data management and analysis tools.
- Competence in stakeholder management, demonstrating active listening and empathy.
- Ability to adapt to change and a strong focus on collaboration and targets.
- Proactivity and dynamism in pursuing innovative solutions.
Benefits
- Transform your career with iFood!
- Monitor logistics and commercial indicators, ensuring efficiency and innovation in the delivery sector.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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