HR Business Partner supporting logistics and performance areas at Alvoar Lácteos. Leading talent engagement initiatives and HR performance indicators.
About the role
- Dealer Performance Partner at CarGurus partnering with customers to optimize dealership results. Leading training and coaching while collaborating with various internal teams.
Responsibilities
- Partner with high-value CarGurus customers to deliver targeted support to optimize dealers’ results with CarGurus.
- Develop and lead on-site training and ongoing coaching to dealership employees.
- Prepare resources for new products going to market and ensure all materials are updated regularly.
- Indirectly drive organic account growth and reduce churn events.
- Gather and summarize dealer feedback and proactively communicate this to CarGurus leadership and stakeholders.
- Collaborate with stakeholders across Commercialization, Product, Marketing, and Revenue teams to share learnings and insights.
Requirements
- Previous experience in dealership operations, Sales, Finance & Insurance, or Business Development Centre / Contact Centre & Internet department management, minimum of (5) years
- Ability to travel across Canada and into the United States, up to multiple days each week if needed
- Fluency in French (verbal and written) is strongly preferred, as collaboration with Quebec-based customers and internal teams may be required.
- Strong communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
- Confidence in delivering information publicly and leading meetings, through in-person and virtual channels to audiences small and large. Prior experience here is ideal.
- Ability to operate with a high level of autonomy and thrive in ambiguity and change, while maintaining an ownership mentality
Benefits
- Equity for all employees
- Career development opportunities
- Corporate giving programs
- Employee resource groups (ERGs)
- Flexible hybrid model
- Robust time off policies
- Daily free lunch
- New car discount
- Meditation and fitness apps
- Commuting cost coverage
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