Hybrid Dealer Performance Partner

Posted 7 hours ago

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About the role

  • Dealer Performance Partner at CarGurus partnering with customers to optimize dealership results. Leading training and coaching while collaborating with various internal teams.

Responsibilities

  • Partner with high-value CarGurus customers to deliver targeted support to optimize dealers’ results with CarGurus.
  • Develop and lead on-site training and ongoing coaching to dealership employees.
  • Prepare resources for new products going to market and ensure all materials are updated regularly.
  • Indirectly drive organic account growth and reduce churn events.
  • Gather and summarize dealer feedback and proactively communicate this to CarGurus leadership and stakeholders.
  • Collaborate with stakeholders across Commercialization, Product, Marketing, and Revenue teams to share learnings and insights.

Requirements

  • Previous experience in dealership operations, Sales, Finance & Insurance, or Business Development Centre / Contact Centre & Internet department management, minimum of (5) years
  • Ability to travel across Canada and into the United States, up to multiple days each week if needed
  • Fluency in French (verbal and written) is strongly preferred, as collaboration with Quebec-based customers and internal teams may be required.
  • Strong communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
  • Confidence in delivering information publicly and leading meetings, through in-person and virtual channels to audiences small and large. Prior experience here is ideal.
  • Ability to operate with a high level of autonomy and thrive in ambiguity and change, while maintaining an ownership mentality

Benefits

  • Equity for all employees
  • Career development opportunities
  • Corporate giving programs
  • Employee resource groups (ERGs)
  • Flexible hybrid model
  • Robust time off policies
  • Daily free lunch
  • New car discount
  • Meditation and fitness apps
  • Commuting cost coverage

Job title

Dealer Performance Partner

Job type

Experience level

Mid levelSenior

Salary

CA$81,000 - CA$101,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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