District Manager responsible for driving sales and managing a team in the automotive retail sector. Overseeing staffing, operations, and customer relationships across multiple locations in Florida.
About the role
- Community based Registered Nurse focusing on clinical care management for dually-eligible enrollees with complex needs. Engaging enrollees and coordinating with healthcare providers for improved health outcomes and quality of life.
Responsibilities
- Engage with the enrollee in their homes and other community settings to establish an effective, complex care management relationship
- Function as a liaison between healthcare providers, community resources, and enrollees
- Perform required assessments on a timely basis
- Engage enrollees in care plan development and implementation
- Lead the interdisciplinary care team (ICT) and collaborate with peers to create holistic care plans
- Oversee enrollee utilization of long-term services and supports
- Assist members in accessing community resources
- Educate members about their benefits and available services
- Provide education to members and their families about managing chronic conditions
- Promote healthy lifestyle choices and self-management strategies
- Assist enrollees in preventative health strategies
- Follow up with members after hospitalizations or significant health events
- Work closely with primary care physicians, specialists, and other healthcare providers to coordinate care
- Advocate for the needs and preferences of enrollees within the healthcare system
- Evaluate member satisfaction through open communication and monitoring of concerns or issues
- Report abuse, neglect, or exploitation of older adults and adults with disabilities
Requirements
- Associates of Science (A.S) degree in nursing from an accredited nursing program required or Master's degree in social work or mental health counseling and independent license required
- Three (3) years of experience as a Registered Nurse/BH Clinician or One (1) year as a Registered Nurse/BH Clinician with two (2) years of experience working with people with complex medical, behavioral and social needs as an LPN, CHW, MA required
- Prior experience in care coordination, case management, or working with dual-eligible populations preferred
- Medicaid and/or Medicare managed care experience preferred
- Intermediate proficiency level with Microsoft Office, including Outlook, Word and Excel
- Strong interpersonal and communication skills to effectively engage with members, families, and healthcare providers
- Ability to manage multiple cases and priorities while maintaining attention to detail
- Adhere to code of ethics that aligns with professional practice
- Awareness of and sensitivity to the diverse backgrounds and needs of the populations served
- Decision making and problem-solving skills
- Ability to function independently and effectively as part of an interdisciplinary team
- Strong and effective communication skills, both written and verbal
- Strong interpersonal and customer relations skills
- Strong customer service skills
Benefits
- Health insurance
- Flexible hours
- Paid time off
- Professional development opportunities
- Influenza vaccination requirement
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