Sales Strategist developing and implementing sales strategies for key accounts at Cigna Healthcare. Managing new accounts and ensuring profitability objectives are met.
About the role
- Manager ACT II Team overseeing daily operations of Assertive Community Treatment at The Providence Center. Provide clinical leadership and manage staff for those with Serious and Persistent Mental Illness.
Responsibilities
- Oversee the daily operations of the Assertive Community Treatment (ACT II) team
- Coordinate clients care; oversee clients admissions to and discharge from the team
- Conduct regular supervision meetings with staff and maintain records of the meetings per BHDDH requirements
- Track clients hospital admissions and support the team in collaborating with inpatient teams to coordinate client care
- Provide leadership to staff regarding training, risk management, and daily operations
- Facilitate treatment planning meetings for the development, review and implementation of person-centered, recovery oriented treatment plans, in a timely manner
- Ensure that confidentiality and the highest standards of ethics are maintained by staff when treating clients
- Ensure the staffs quality and timely completion of Health Information Management (HIM) and other required documentation
- Perform administrative functions in a timely manner
- Develop staff schedules to assure on-call and adequate coverage to meet clients needs
- Maintain client contact and caseload statistics
- Ensure staff compliance with standard
- Provide orientation and training to new staff
- Conduct record audits of staff records in accordance with Center requirements
- Address staff performance concerns, monitor overdue documentation, etc.
- Audit and approve time sheets
- Carry a small caseload when needed and provide direct service
- Ensure service intensity aligns with ACT II (Moderate Intensity) standards
- Involve clients, families, team members, agencies and others in planning care treatment to establish attainable goals for clients
- Make assessments and provide appropriate crisis interventions and risk management as needed
- Teach clients adult daily living skills
- Maintain a clean, healthy and safe environment at all times
- Complete daily activity logs.
- Initiate treatment and advocate for clients within network of care
Requirements
- Bachelors degree in Human Services, or related required
- Masters degree preferred
- RN candidates: Associates degree required; Bachelors degree preferred
- Eligibility for QMHP preferred
- Licensure required: LICSW, LCSW, LMHC, LMHC-A, LMFT, LMFT-A, LCDP, or RN
- Minimum 3+ years experience working with psychiatrically disabled consumers in a community support setting and knowledge of the special needs of the deinstitutionalized consumer, knowledge of BHDDH rules and regulations and community resources
- Demonstrated success in program development in relation to assertive community treatment teams
- Bilingual Spanish preferred
- Ability to read and interpret documents such as policy and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before team members and other employees and have the capacity to work with other community agencies
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Must have valid driver's license, registration, current inspection sticker, and insured automobile.
Benefits
- $5,000 retention bonus
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