Lead Field Service team at Honeywell, managing operations to enhance customer satisfaction. Focused on driving growth through efficient service delivery and strategic decision-making in Minnesota.
Responsibilities
Lead and manage the Field Service team to ensure efficient and effective service delivery.
Develop and implement strategies to optimize field service operations and improve customer satisfaction.
Provide technical guidance and support to field service technicians and managers.
Collaborate with cross-functional teams to drive continuous improvement initiatives.
Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams.
Monitor and analyze field service KPIs to identify areas for improvement.
Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements
Minimum of 6 years of experience in a leadership role within field service management.
Strong technical knowledge of building systems.
Ability to effectively manage and prioritize multiple projects and tasks.
Experience in driving process improvements and implementing best practices.
Strong problem-solving and decision-making abilities.
Ability to read and understand financial documents.
Benefits
employer subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
EAP
Educational Assistance
Parental Leave
Paid Time Off (for vacation, personal business, sick time, and parental leave)
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