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Posted 2 hours ago

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About the role

  • Account Manager handling customer accounts for the Number 1 vehicle finance company. Responsible for managing inbound and outbound calls related to customer financial situations and agreements.

Responsibilities

  • This busy role will be telephone based
  • Taking inbound and making outbound calls throughout the day in relation to a portfolio of customer accounts you are responsible for
  • Demonstrate the ability to understand a customers’ financial situation
  • Understand the complexity of finance agreements
  • Make sound decisions to ensure a good customer outcome
  • Be a great communicator with our customers, explaining things such as payment plans that you have calculated with them

Requirements

  • A genuine ' Team Player '
  • You will be proactive
  • Someone who takes responsibility for their learning and managing of themselves
  • A forward thinker with a real drive to give their best and make a positive difference
  • Someone who is resilient and isn't afraid to make big decisions
  • Living by one of our operating principles: ' make mistakes and learn from them '
  • Must have the permanent right to work in the UK

Benefits

  • A starting salary of £27,955 moving to £36,261 after three years
  • Annual company bonus scheme
  • Hybrid working at your line manager’s discretion
  • Private Medical Insurance
  • Mental Health at work training for 100% of managers
  • Enhanced sick pay
  • Cycle to work scheme
  • Massages
  • Flu vaccinations
  • Fruit baskets
  • Care days
  • Enhanced maternity and adoption pay
  • Adding family members to your Private Medical Insurance Policy
  • Buying and selling holidays
  • One to one catch ups with your line managers
  • Company-wide bonus scheme
  • Enhanced pension scheme
  • Thousands of discounts at high street retailers

Job title

If you like what you see, why not take a look at the jobs we are currently recruiting for by clicking below.

Job type

Experience level

Mid levelSenior

Salary

£27,955 - £36,261 per year

Degree requirement

High School Diploma

Location requirements

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