Senior Manager in Controllership ensuring compliance and integrity of financial information at FTD Educação. Leading finance teams and managing various financial processes with a focus on governance.
TS
Hybrid Field Support Manager
Posted last week
About the role
- Field Support Manager leading operational support and managing a team for BYU-Pathway programs worldwide. Ensuring effective delivery and operational effectiveness through strategic alignment.
Responsibilities
- Leading operational support functions that enable the effective delivery of BYU-Pathway programs worldwide.
- Managing a team of contractors and volunteers.
- Serving as the primary operational owner for selected Field Support processes.
- Understanding the BYU-Pathway Worldwide strategy and using this understanding in the creation, implementation, maintenance and stability of products, processes, policies, and procedures that enable the delivery of the BYU-Pathway Worldwide portfolio through the Field Operations Teams.
Requirements
- Bachelor’s degree.
- Experience managing operational processes in a complex, cross-functional environment.
- Experience leading contractors, volunteers, or indirect-report teams.
- Strong written and verbal communication skills.
- • Operational judgment: Ability to balance consistency with flexibility.
- • Coordination & influence: Comfortable leading work without direct authority.
- • Systems fluency: Comfortable working with enterprise systems (SIS, LMS, CRM) without need of being a technical developer.
- • Problem-solving: Calm, solution-oriented approach to ambiguity and constraints.
- • Cultural awareness: Sensitivity to global and local contexts.
- • Experience in higher education, student services, or global program operations.
- • Familiarity with student information systems and learning management systems.
- • Experience supporting distributed or international programs.
- • Experience working with volunteer-based organizations
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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