Onsite Vice President, Support Services – IL and WI Divisions

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About the role

  • Oversees and manages support service operations within a large health system division. Ensures high-quality, efficient support services enhancing patient and teammate satisfaction.

Responsibilities

  • Oversees and manage all support service operations within a division of a large health system
  • Designs and directs the work of Support Services, including Patient Transport, Guest Relations, Environmental Services and Food Nutrition Services
  • Selects, coaches, and develops teams, setting objectives that align with organizational strategy to inspire and motivate the teams
  • Manages organizational talent through performance management, succession planning, and development
  • Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered, and performance is systematically improved
  • Drives a culture of development within their hierarchy
  • Build and maintain strong relationships with internal and external stakeholders, including clinical staff, patients, vendors, and regulatory bodies
  • Collaborate with other departments to ensure support services meet the needs of the entire health system
  • Lead divisional efforts to align operational best practices; Present outcomes to appropriate internal and external stakeholders, developing project plans as needed to meet organizational goals
  • Develops and manages budgets for divisional support services departments, ensuring fiscal responsibility and cost-effectiveness
  • Identify opportunities for cost savings and resource optimization without compromising service quality
  • Analyze financial reports and data to make informed decisions and adjustments
  • Manages contractual relationships with vendors, ensuring compliance with organizational standards

Requirements

  • Bachelor’s Degree in Business or Healthcare Administration, or related field
  • Typically, requires 10 years of relevant management experience
  • Strong people management skills
  • Strong oral and written communication skills and team building skills
  • Strong proficiency in computer word processing, scheduling and accounting spreadsheets
  • Ability to lead in a highly matrixed complex organization
  • Expert knowledge in facilities and vendor management

Benefits

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Job title

Vice President, Support Services – IL and WI Divisions

Job type

Experience level

Lead

Salary

$86,750 - $138,800 per year

Degree requirement

Bachelor's Degree

Location requirements

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