ServiceNow Developer implementing advanced service management solutions for government infrastructure across ITSM and Healthcare platforms. Designing workflows and building custom applications to enhance service capabilities.
About the role
- ServiceNow HRSD Architect advising business stakeholders on HR technology strategy and platform architecture. Designing integrated solutions maximizing value from ServiceNow HRSD and complementary HR platforms.
Responsibilities
- Advise clients on HR technology setup and roadmap, aligning ServiceNow HRSD with broader HR transformation goals with Agentic AI elements
- Define architecture principles and integration strategies across ServiceNow, Workday, SuccessFactors, and other HR systems
- Lead design for HRSD modules (Case Management, Knowledge, Employee Center, Lifecycle Events, AI Agents)
- Ensure interoperability and optimized workflows between platforms to deliver unified HR services
- Design integration patterns leveraging APIs, Integration Hub, and middleware
- Recommend best practices for data exchange and process automation across HR ecosystems
- Establish architectural guardrails and ensure compliance with security and privacy requirements
Requirements
- ServiceNow experience, with at least 3 years in HRSD architecture
- Strong understanding of HRSD capabilities and HR process design
- Proven experience integrating ServiceNow with Workday, SAP SuccessFactors, and related HR platforms
- Ability to engage senior stakeholders and translate business needs into technology solutions
- Proficiency with enterprise architecture principles
- ServiceNow CSA, CIS-HRSD, CTA
- Workday or SuccessFactors integration experience
- Knowledge of Employee Center Pro and Now Assist including AI Agents
Benefits
- Comprehensive wellness benefits including health checks
- Telemedicine
- Insurance with top-ups
- Elder care
- Partner coverage
- New parent support via flexible work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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