PreSales Solutions Consultant helping businesses utilize WhatsApp - first platform. Conducting product demos and managing customer queries effectively in a hybrid work environment.
About the role
- IoT Solutions Engineer working with various Teltonika Telematics devices for fleet management solutions. Proposing device integrations, assisting clients, and ensuring timely project delivery in Santiago, Chile.
Responsibilities
- Work with various Teltonika Telematics manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485 and 1-Wire
- Propose different ways on how to incorporate our devices for various use cases
- Be responsible for arranging technical tasks for custom development projects and coordinating solution release to clients
- Troubleshoot, provide assistance, and consult clients via a dedicated ticketing system or online meetings/chats if they are needed
- Communicate with global international corporations that provide car sharing, rental, fleet management solutions and various other companies from different vehicle telematics fields
- Cooperate with RnD, quality assurance and project management teams to ensure the maintenance of the projects and that solutions reach the clients on time
- Have an opportunity to go on business trips to visit clients and help them directly implement Teltonika devices into their business use-cases
- Guide colleagues and customers by preparing wiki documentation or training
- Test and perform quality assurance of the solution in the Americas region
Requirements
- Telecommunications, electronics, informatics, engineering education or previous work experience in technical or engineering fields
- Understanding or basic knowledge of telecommunication technologies (2G, GPRS, 3G, 4G), CANbus, BLE
- Passion for providing help to others, caring, willing to grow and enrich your technological know-how
- Ability to work in a team environment, whether consulting other team members or reaching out to others for assistance
- Great communication skills, fluently speaking and writing in English (B2 at least)
- Analytical and creative thinking and mindset for problem-solving and troubleshooting
- Knowledge or work experience working with ticketing-based platforms (Jira, GitLab, OpenProject, ServiceDesk) (this will be considered as an advantage)
- Experience in customer service (this will be considered as an advantage)
- Good time management skills (speed and quality are important for us)
Benefits
- All legal local holidays
- Day off on your Birthday
- Great work environment and supportive team
- Teambuildings
- Continuous training
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
IT System Integration Engineer in a renowned company providing integration solutions. Handling hardware/software configurations, system installations, and build automation.
Solution Architect shaping enterprise - scale architecture within a complex operational landscape at Transport For NSW. Leading digital transformation initiatives and designing secure architectures for organizational success.
Backend Integration Engineer at Skillfield migrating legacy web portal to modern, mobile - first native application. Designing scalable services and collaborating with cross - functional teams.
Technical Solutions Specialist focused on SQL - based ETL integrations for public sector budgeting solutions. Collaborating on reporting and application support at Euna Solutions.
Integration Engineer developing and maintaining integrations with RIS/PACS systems. Building secure REST APIs and ensuring interoperability with various health protocols.
Solution Developer focusing on F# programming at If Insurance. Designing and developing solutions while collaborating with squads to enhance customer experience across the Nordics.
Solution Engineer focused on payment solutions in the healthcare sector. Responsible for project management, system integration, and client engagement with Elavon products.
Experienced IT Solution Architect designing secure technology solutions for ICON's clinical and enterprise platforms leveraging 15 - 18 years in IT with a focus on security and compliance.
Solutions Engineer bridging technical knowledge with client needs at OfficeRnD. Designing tailored solutions and providing technical guidance for product implementation and integrations.