About the role

Solutions Engineer partnering with AEs to deliver tailored demos for commercial clients at Notion. Guiding evaluations and implementations to ensure seamless adoption of tools.

Responsibilities

Partner with AEs on customer engagements across the Commercial segment to understand goals and success criteria
Lead discovery, design solution approaches in Notion, and deliver persuasive product demos tailored to each prospect’s workflows
Advise on integrations and basic technical topics such as SSO/SAML, SCIM, and admin controls, escalating to specialists for deeper needs
Answer product and technical questions, and support standard security and procurement reviews with clear, timely responses
Create proof-of-concepts and example workspaces that showcase how Notion can replace point tools and support team-wide workflows
Capture and communicate structured product feedback to Product and Engineering
Contribute enablement content for the sales team, including demo assets, talk tracks, and competitive notes
Document repeatable patterns, field learnings, and best practices to strengthen our internal knowledge base
Help Commercial customers evaluate, pilot, and launch Notion to meet their goals
Shorten sales cycles through crisp technical guidance and compelling demos
Improve our pre-sales playbooks and assets for the Commercial segment
Influence the roadmap by channeling customer insights

2+ years in a customer-facing technical role such as Solutions/Sales Engineer, Product Manager, Solution Consultant, or Implementation Specialist
Experience supporting mid-market or Commercial deals, ideally at a SaaS company
Ability to explain APIs and integrations at a conceptual level and map them to customer workflows
Familiarity with identity and security concepts such as SSO/SAML, SCIM, user provisioning, and basic security reviews
Strong written and verbal communication, with the ability to translate business needs into practical solution designs and clear next steps
Solid project coordination skills with the ability to run multiple evaluations in parallel
Adaptable, resourceful, and comfortable working in a fast-changing environment
You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.
Hands-on experience with Notion as a power user or workspace admin (Nice to Haves)
Light scripting experience or the ability to write basic examples with the Notion API (Nice to Haves)
Experience with relational data modeling and designing information architecture (Nice to Haves)
Exposure to RFPs, security questionnaires, and procurement processes (Nice to Haves)
Experience in a product-led growth environment (Nice to Haves)