Patient Support Program Analyst managing documentation and consultations for a pharmaceutical company in São Paulo. Creating and updating dashboards based on program indicators and ensuring proper event reporting.
Responsibilities
Keep documents and information up to date for the PSP team (Patient Support Program)
Monitor the progress of pending consultations and PSP processes
Ensure that adverse events, counterfeit incidents, and product complaints are properly reported
Create and update PSP dashboards based on program indicators
Requirements
Degree in a health-related field
Advanced English
Experience in client-facing or patient relationship roles, such as Patient Educator or direct patient support
Technical skills: Microsoft Office suite, with emphasis on Excel and Power BI
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