Legal knowledge lawyer supporting Capital One's UK operations with a focus on consumer lending. Embedding knowledge management and leading a small team of lawyers in the legal department.
Responsibilities
Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK:
Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking
Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings
People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business
Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One
Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions
Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements
Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change
External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel
Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks
Requirements
Qualified solicitor with around 5-10 years PQE (guide only)
Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable
Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred
PSL/Knowledge Management experience is strongly preferred
A demonstrated ability to lead, coach and inspire a team of lawyers
Understanding of the regulatory expectations around Consumer Duty is preferred
Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination
Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs
Confidence in written and verbal communications, tailoring content and style to the audience as needed
Great relationship building and team working – across our business stakeholders, our broader Legal department and throughout our business’ multi-functional teams
Forward thinking on maximising use of digital opportunities as part of providing legal advice
Genuine focus on delivering a best in class legal service to our business
Benefits
Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance
Flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
Open-plan workspaces and accessible facilities designed to inspire and support you
Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms
Year after year we’ve been recognised as a great place to work
Job title
In-house Financial Services Professional Support Lawyer
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