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About the role
- Legal knowledge lawyer supporting Capital One's UK operations with a focus on consumer lending. Embedding knowledge management and leading a small team of lawyers in the legal department.
Responsibilities
- Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK:
- Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking
- Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings
- People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business
- Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One
- Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions
- Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements
- Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change
- External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel
- Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks
Requirements
- Qualified solicitor with around 5-10 years PQE (guide only)
- Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable
- Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred
- PSL/Knowledge Management experience is strongly preferred
- A demonstrated ability to lead, coach and inspire a team of lawyers
- Understanding of the regulatory expectations around Consumer Duty is preferred
- Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination
- Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs
- Confidence in written and verbal communications, tailoring content and style to the audience as needed
- Great relationship building and team working – across our business stakeholders, our broader Legal department and throughout our business’ multi-functional teams
- Forward thinking on maximising use of digital opportunities as part of providing legal advice
- Genuine focus on delivering a best in class legal service to our business
Benefits
- Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance
- Flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
- Open-plan workspaces and accessible facilities designed to inspire and support you
- Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms
- Year after year we’ve been recognised as a great place to work
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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