Serve as Dealer Success Manager at Capital One, partnering with auto dealers to enhance sales strategies. Drive success through consultative expertise and customer relationship management.
Responsibilities
Collaborate and partner with the Area Sales Manager (ASM), and POD team members (RMs, ARMs) to develop and execute cohesive market strategies and achieve unified sales goals.
Drive superior success by contributing to and supporting the POD’s sales efforts for Navigator Platform, and owning the customer adoption and retention lifecycle.
Provide subject matter expertise on processes and Navigator Platform when representing the Sales organization.
Product and Process troubleshooting, specifically relating to Navigator Platform.
Frequent, in-market visits to dealerships to foster relationships and execute the customer enablement cycle.
Requirements
High School diploma, GED or equivalent certification
At least 1 year of experience in Process Management
At least 1 year of experience in Relationship management
Bachelor's Degree preferred
2+ years of experience in Process Management preferred
2+ years of experience in Relationship management preferred
Benefits
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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