Analista de Atendimento conduzindo campanhas de comunicação interna. Focado no alinhamento e desempenho das equipes de Atendimento ao Aluno na Cogna.
About the role
- Coordination & Communication Assistant at Canada Life supporting operational initiatives in Insurance Operations. Ideal for students in Business Administration or Commerce, looking for practical experience.
Responsibilities
- Support planning and tracking of ongoing projects and initiatives.
- Assist with meeting coordination: agendas, notes, follow-ups.
- Monitor timelines, deliverables, and risks.
- Draft internal communications, summaries, and presentations.
- Update and maintain project documentation and shared resources.
- Collect and organize data for KPI tracking.
- Prepare dashboards and summary reports.
- Identify trends or issues based on operational data.
- Support coordination and communication across multiple internal teams.
- Help prepare materials for working groups and leadership meetings.
Requirements
- Enrolled in a Bachelor of Business Administration, Commerce, Operations Management, or similar university program.
- Strong organizational and time-management skills.
- Excellent written and verbal communication in English (French is an asset).
- Proficiency with Microsoft Office (Excel, PowerPoint, Word, Teams).
- Ability to create clear summaries and documentation.
- Detail-oriented, proactive, and collaborative.
- Bilingualism is an asset (fluent in French and English) but is required for Quebec only.
Benefits
- Real experience supporting operational and strategic initiatives.
- Exposure to leadership communication and performance reporting.
- Skill development in coordination, communication, analysis, and organization.
- Mentorship from experienced Insurance Operations leaders.
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