Implementation Communications Consultant at Fidelity leading communication strategies for client implementations and efficiently delivering participant communications during change periods.
Responsibilities
Lead Fidelity clients to develop the implementation strategy
Operationalize that strategy to build and deliver high-quality, efficient communications
Deliver critical information to plan participants during periods of change
Focus on sophisticated, new client implementations, new plan setups, corporate actions, and other large event projects
Coordinate with the client on the communication & education strategy
Build a communications project plan or timeline and provide status updates
Draft print and email communications, microsites, and other informative components
Review communications with Fidelity legal/compliance and the client
Coordinate production, setup, and delivery of communications
Complete project on time with high client happiness
Represent C&E in cross-functional projects and initiatives
Requirements
Experience in employee benefits communication and/or financial services preferred
Minimum of 1 year communications consulting experience preferred
Confirmed project management experience required
NASD Series 7 and 63 licenses (candidate must already possess these licenses at the time of hire)
Confirmed understanding of communication processes from writing and design through distribution across multiple media (print, email, microsites)
Ability to write and/or edit readable, user-friendly copy to improve message
Knowledge of the communications and financial industry standards
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