About the role

  • Account Director - SMB driving growth for CAI Software in the Process Manufacturing industry. Focused on customer acquisition and expanding existing relationships across North America.

Responsibilities

  • Responsible for net-new logo acquisition and expansion of existing Small and Mid-size customers
  • Meet or exceed assigned revenue quota for the North America territory
  • Execute territory strategy focused on net-new logo acquisition and land-and-expand growth
  • Operate as a true hunter, generating pipeline through outbound prospecting and account-based strategies
  • Lead and manage complex, multi-threaded SMB sales cycles
  • Create urgency and momentum by tying solutions to measurable business outcomes
  • Build, qualify, and maintain a robust, self-sourced pipeline
  • Forecast accurately and consistently, managing opportunities through defined sales stages
  • Lead land-and-expand strategies within SMB accounts
  • Work cross-functionally with Marketing, Product, Services, and Customer Success

Requirements

  • 5+ years of B2B sales experience, preferably SMB to Mid Market
  • Proven ability to close complex, consultative deals
  • Strong outbound prospecting and pipeline generation skills
  • Experience managing inbound leads alongside outbound efforts
  • Self-starter with strong ownership, accountability, and drive
  • Comfortable engaging multiple stakeholders across an organization
  • Ability and willingness to travel to customer sites as needed
  • Preferred Experience selling into process manufacturing environments
  • Background in manufacturing, food & beverage, industrial, or operational software
  • Experience partnering with Customer Success for account expansion
  • Familiarity with operational, plant-floor, or compliance-driven use cases

Benefits

  • Competitive compensation with strong upside for performance
  • Opportunity to sell into mission-critical manufacturing environments
  • Clear career growth path within a scaling sales organization
  • Collaborative, execution-focused culture

Job title

Account Director – SMB

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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