Manager of Business Platform Product at Canada Life overseeing strategy and improvement of contact centre platforms. Delivering customer - centric, data - informed solutions while collaborating across teams.
About the role
- Organic Department Manager leading strategic vision and performance of SEO services at Direct Online Marketing. Guiding teams to enhance service offerings and deliver measurable client campaigns.
Responsibilities
- owning the daily operations and long-term vision for the department
- leading department initiatives that elevate service quality, performance outcomes, and scalability
- developing and refining processes and workflows to improve team efficiency and client results
- identifying new opportunities to expand capabilities, enhance expertise, or strengthen client offerings
- proactively reviewing client strategies and performance across client accounts
- demonstrating true ownership of client outcomes — investigating issues, identifying root causes, and implementing solutions
- ensuring consistent communication of progress, insights, and opportunities with internal teams and stakeholders
- managing, mentoring, and developing a team of 5–10 SEO specialists
- fostering a culture of accountability, collaboration, innovation, and curiosity
- providing guidance, performance feedback, and ongoing professional development support
Requirements
- 5+ years of hands-on SEO experience across diverse industries, platforms, and business goals
- 3+ years of management experience overseeing team performance, workload, and professional development
- advanced understanding of SEO strategy, technical SEO, content optimization, and the impact of Google algorithm updates
- strong marketing foundation with the ability to connect SEO efforts to broader business goals
- experience working with common CMS platforms (WordPress, HubSpot, Shopify)
- advanced proficiency in analytics and SEO tools (Google Analytics, Google Search Console, SEMrush, and similar platforms)
- strong written and verbal communication skills, with the ability to distill insights and present recommendations clearly
Benefits
- health, dental, and vision insurance
- short-term disability coverage
- a 401(k) with company match
- annual profit sharing
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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