Kundenberater handling individual insurance needs for industry and commerce. First point of contact for customers in a hybrid work environment located in Gießen, Germany.
Responsibilities
Manage the individual property insurance needs of our clients in the industrial and commercial sectors
Act as the first point of contact in the internal office (inside sales)
Handle all contract matters and maintain long-term customer relationships through regular communication
Identify and provide the appropriate property insurance solution for each industry
Negotiate on behalf of our clients with service providers, insurers and experts/adjusters
Risk analysis, tenders (RFPs), billing and collections, claims handling, contract drafting and data maintenance are part of your daily responsibilities
Support our field-based customer advisors (outside sales)
Requirements
Completed vocational training as an Insurance and Financial Services Clerk (m/f/d) or a relevant university degree or equivalent
Experience in property insurance, preferably in the industrial segment
Interest in or knowledge of technical insurance as well as cyber or transport insurance
A passion for customer care and a strong commitment to customer satisfaction
Comfortable with a collaborative 'we' culture and our family-like working environment
Benefits
Permanent (open-ended) employment contract
33 days of annual leave
Flexible working hours and flex days
Company pension plan and employer-sponsored health insurance
Company bike program (Job-Rad)
Corporate benefits program
Employer-funded occupational disability insurance
Job title
Customer Advisor, Specialist – Property Insurance for Industry and Commerce
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