Senior Fraud Analyst leading investigations into fraud, waste, and abuse in Long Term Care insurance. Collaborating with partners, mentoring analysts, and developing fraud detection methodologies.
About the role
- Insurance Transfer Representative generating leads for Licensed Insurance Agents via inbound calls. Answering eligibility questions and transferring calls while maintaining professionalism.
Responsibilities
- Generate qualified leads for Licensed Insurance Agents
- Answer inbound calls and verify Medicare Parts A & B eligibility using a script
- Deliver brief scripted information
- Transfer qualified callers to a Licensed Insurance Agent
- Maintain required call volume and conversion standards
- Represent the company with professionalism and energy
Requirements
- Must be at least 18 years old
- Clear verbal communication skills
- Ability to read a script naturally and build quick rapport
- Ability to multitask(example: typing and navigating multiple screens while on calls)
- Prioritize and manage time
- Reliable transportation to work on-site in Clearwater, FL
- Fluent in English
- Bilingual (English/Spanish) is a plus but not required.
- Previous experience as a Fronter, Opener, or Lead Qualifier is preferred but not required.
- Motivation, and desire to achieve.
Benefits
- Weekly Pay
- Early access to pay through ZayZoon
- Paid Training
- Paid Time Off
- Medical, Dental, Vision Insurance
- 401(k) with company match
- Performance Bonuses
- Seasonal Saturdays(optional)
- Beautiful Modern Office Space
- Optional overtime available, especially with cross-training.
Job title
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Experience level
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