Young Insurance Professional internship at Vaudoise Insurance in Bern, providing practical experience in accident and sick leave insurance. Engage with a supportive team while gaining valuable insights and training.
About the role
- Pharmacy Insurance Clearance Specialist coordinating patient registration and managing insurance benefit verification calls. Collaborating with healthcare providers to ensure patient care and financial responsibilities.
Responsibilities
- Participates in department staff meetings and keeps abreast of continuing education to ensure effective communication and to maintain skill competency
- Attends all mandatory in-services 100% and completes all mandatory safety in-services and skill competencies as required
- Seeks out education opportunities to increase knowledge in department procedures and actively participates in group projects to problem solve departmental improvement opportunities
- Pre-registers and registers patients using established procedures for computer entry for all ancillary and nursing units
- Ensures accurate entry of patient demographic and insurance information in the ADT system
- Manages incoming and outgoing calls to complete pre-registration with patients
- Ensures completion of all established policies and procedures for identification and notification of the Primary Care Physician in the case of HMO coverage
- Maintains knowledge of all stand-alone computer software programs to verify eligibility
Requirements
- High School Graduate
- Typically requires 1 year of experience in health care, insurance industry, call center, or customer service setting
- Demonstrate ability to identify and understand issues and problems
- Ability to problem solve in a high profile and high stress area
- Mathematical aptitude, effective communication, and critical thinking skills
- Ability to prioritize and organize workload
- Excellent verbal and written communication skills
- Knowledge of medical terminology
- Demonstrated technical proficiency including experience with insurance authorization/eligibility tools, EPIC, Microsoft Office, Internet browser and telephony systems.
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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